Valoraciones de viajeros
Opinión general
7,1
Bueno
Basado en 24.743 opiniones
Abordaje
7,3
Confort
7,0
Tripulación
7,7
Entretenimiento
6,9
Comida
6,5
Encuentra vuelos baratos en Air Canada
Ida y vuelta
Económica
Información sobre Air Canada
| Código IATA | AC |
|---|---|
| Rutas | 365 |
| Ruta principal | Toronto Pearson Intl a Montreal Pierre Elliott Trudeau Intl |
| Aeropuertos en los que opera | 103 |
| Aeropuerto principal | Toronto Pearson Intl |
Comentarios recientes
Puntuación de viajeros
2242
2405
2049
1199
964
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7,5
Ventajas: I managed to get a comfortable seating
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8,3
Ventajas: Quiet flight in fairly empty flight
Desventajas: food choices, no blanket
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5,2
Desventajas: Service was cursory
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10,0
Ventajas: todo bien
Desventajas: sin comentarios
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10,0
Ventajas: TV movies
Desventajas: More popular movies
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6,6
Desventajas: It was a 767 what was a good surprise at first but very old. Food was not worth eating, crew was fine. The seats like the airplane, old.
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7,3
Desventajas: Lots of different thin: boarding lines weren’t clear, seats are not that comfortable, food was fine but not great and I would give a very good to crew
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9,0
Ventajas: Empty middle seat so more room.
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9,6
Ventajas: Food and beverage service was great. Wine/beer and hot meals provided on the long flight were really appreciated. Excellent restrooms on the 787.
Desventajas: Not enough leg room etc. for the long flight.
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8,6
Ventajas: Food and beverage service was great, especially the the wine/beer and hot meals on the long flight.
Desventajas: Not enough leg room etc. for the long flight. Cushions and blanket were nice.
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9,0
Ventajas: Food and drinks provided were really appreciated especially the wine/beer and hot meals on the long flight.
Desventajas: Not enough leg room etc. for long flights. Cushions and blankets were nice.
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2,0
Desventajas: If it wasn’t 3 hours late.
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8,5
Ventajas: Got there
Desventajas: Way too expensive
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10,0
Desventajas: Laptop charger (115v) would be appreciated
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6,0
Desventajas: delayed. gate changes
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4,3
Ventajas: Crew did the best with what they had
Desventajas: Four hour delays with little to no updates along the way are inexcusable
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4,0
Desventajas: Unclear how Air Canada is still claiming “beat airline in North America.” I think that was true 5+ years ago but the last two years they have been an operational nightmare with customer service also being atrocious
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5,5
Ventajas: Crew is ok.
Desventajas: Be on time
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5,5
Ventajas: Crew is great!
Desventajas: Delay
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10,0
Ventajas: All was good
Desventajas: Them good
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2,3
Desventajas: Flight was delayed, crew in general was disorganized, most usb charging ports weren’t working, touchscreen is very outdated
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8,0
Desventajas: I’m just thankful the Castlegar flight went.
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4,4
Desventajas: No food included (and that fact wasn't made clear when speaking to Air Canada on the phone -- which was, itself, a whole fiasco during booking). Exact options for "meal tray" would have been nice to see on the in-flight entertainment system.
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3,5
Ventajas: Crew member was grumpy, not friendly and did not give eye contact
Desventajas: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.
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7,6
Ventajas: There was enough leg room and boarding was done reasonably quickly.
Desventajas: The flight was delayed by 15 minutes without explanation.
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3,2
Desventajas: crew could have been more professional, the signs for boarding were confusing
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5,2
Ventajas: seats were pretty cramped in economy
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4,0
Desventajas: AC changed departure lounges and nearly missed flight.
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4,0
Desventajas: Departed one hour late due to weather from incoming flight departure city, YVR.
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4,0
Desventajas: AC lost one of our suitcases and it did not arrive until late afternoon of the next day. Filled out a missing luggage report.
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2,0
Desventajas: Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern.
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2,6
Desventajas: Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.
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7,2
Ventajas: Entertainment TV worked well Free beverages
Desventajas: Bigger space between seats Food or snacks offered
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7,3
Ventajas: The whole process from check-in to getting luggage was smooth.
Desventajas: Food wasn't great. It wasn't terrible either but I've had better.
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6,6
Desventajas: They ran out of food people would actually like to purchase and all that was left was cruddy Mac and cheese, pizza and truly awful sushi made by someone who has both never tried but inexorably hates it.
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10,0
Ventajas: Everything
Desventajas: The crew services are excellent
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10,0
Ventajas: The meals and the consistent drink service was great
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8,0
Desventajas: Timeliness
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6,8
Ventajas: Crew was great
Desventajas: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved
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4,0
Ventajas: Timming Was ok
Desventajas: No Food, old tv, poor confort seat
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8,8
Desventajas: it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto
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8,0
Ventajas: Food
Desventajas: Checking in was a disaster. Took a long time. Lady wasn’t sure if we were going to embark as my son has two surnames. Ticket was matching middle and last name. She had to consult her superior that in front of us sayid it would be ok. Even after that She was challenging him. At the end it was all good. She had a very bad attitude.
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9,0
Ventajas: The crew was spot on with there interacting with us passengers and very good doing there job
Desventajas: Food and drinks lol
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10,0
Desventajas: I have no complain it was good for the most part for, more food lol
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10,0
Ventajas: The crew was very professional and friendly
Desventajas: Well for the most part it was my first experience so it was good, thank you.
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2,0
Desventajas: Terrible. Flights delayed by 90 minutes. Then on boarding we as a couple weren’t sat next to each other on the four across plane, but in the two aisle seats. This was bad. But then no one was sat next to my wife. So an empty seat, my wife, me, then a stranger. C’mon Air Canada, figures it out.
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10,0
Ventajas: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO
Desventajas: Knowing we had to get a visa for Canada
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6,4
Ventajas: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.
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9,3
Ventajas: The crew was amazing, the flight was fast and easy.
Desventajas: New seats are very cramped.
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7,6
Desventajas: No luggage space
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8,3
Desventajas: More leg room More gluten free food options
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6,4
Desventajas: The flight itself was great but it was very late in starting due to technical problems with the aircraft.
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3,3
Ventajas: Flight delayed. Missed connecting flight
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10,0
Ventajas: Nice crew
Desventajas: Nothing
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10,0
Ventajas: Crew was extremely nice and comfortable flight
Desventajas: All was good
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2,6
Ventajas: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC
Desventajas: Everything
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8,4
Ventajas: The crew that greeted us (and sorted out seats) was excellent.
Desventajas: We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.
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4,3
Ventajas: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for
Desventajas: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!
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6,3
Desventajas: 4 hour delay.
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7,6
Desventajas: The plane was delayed due to waiting for people to clear customs.
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Estado del vuelo
Mapa de rutas de Air Canada
Principales aeropuertos en los que opera Air Canada
- Aeropuerto Toronto Pearson Intl (YYZ)
- Aeropuerto Vancouver Intl (YVR)
- Aeropuerto Montreal Pierre Elliott Trudeau Intl (YUL)
- Aeropuerto Calgary (YYC)
- Aeropuerto Ottawa (YOW)
- Aeropuerto Edmonton (YEG)
- Aeropuerto Los Ángeles (LAX)
- Aeropuerto Halifax-Stanfield (YHZ)
- Aeropuerto Winnipeg James Armstrong Richardson (YWG)
- Aeropuerto Nueva York Aeropuerto La Guardia (LGA)
- Aeropuerto San Francisco (SFO)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto San Juan de Terranova (YYT)
- Aeropuerto Fráncfort del Meno (FRA)
- Aeropuerto Regina (YQR)
Información de contacto de Air Canada
- AC Código IATA
- +1 888 247 2262 Llamar
- aircanada.com Visita
Política de cancelación de Air Canada
Según avanza la situación con el coronavirus (COVID-19), Air Canada actualizará sus políticas en concordancia. Ponte en contacto con Air Canada directamente para obtener la información más actual sobre las tasas de cancelación. Puedes encontrar la información más reciente sobre las políticas de Air Canada aquí: Air Canada Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.