Ventajas: "Que dieran un refrigerio y que iba poca gente"
Ventajas: "Le dieron solución a mi dificultad"
Desventajas: "No cambiar vuelos sin informar"
Desventajas: "We had to buy an extra seat because there wasn't enough passengers that showed up so the flight was going to be cancelled. An extra 3000 pesos after a very stressful wait."
Ventajas: "The crew was very friendly and kind"
Desventajas: "It took forever to get on the plane, and there was nobody at the gate for us to ask when we were going to start boarding. The website didn't have any information either. Since this is a smaller plane, it's prone to turbulence so it was very bumpy as we approached Mexico City"
Ventajas: "We could have drinks and snacks without purchasing them. And the crew is nice"
Desventajas: "Boarding was delayed and nobody said anything regarding the delay. There was no one in the counter and that was frustrating"
Desventajas: "Delayed flight by two hours and lost bag. Definitely avoid Aeromar"
Ventajas: "Free beer, popcorn"
Desventajas: "We were bumped to a later flight because Aeromar overbooked the flight. There was no compensation for the inconvenience. Also the flight we were put on was 45min late leaving. The crew seemed to be wasting a lot time loading luggage on to the aircraft"
Desventajas: "Professional and on time"
Ventajas: "Service was great. The crew was great."
Desventajas: "The planes feel old."
Ventajas: "Amabilidad de la tripulación"
Desventajas: "Tener más personal de atención en mostrador.."
Desventajas: "Que no haya retrasos"
Ventajas: "On time departure. Kind crew!"
Desventajas: "Using ATR's there should be a bigger savings on fares. Cost factors are less operating turbo prop aircraft. Your prices do not correspond with your cost savings in comparison with jet operators."
Ventajas: "My flight from Guadalara got deleyed and i couldn't get on time into Mexico city"
Ventajas: "Very different with an in country Mexican airlines. Flight was 1 1/2 hours late. Everything very basic but comfortable flight. No food or beverage service."
Desventajas: "Not knowing the language makes it a little different in figuring out boarding order and such but asking among the local travelers gets things lined up"
Desventajas: "We didn't get assigned seats as the system was not available so we ended up getting the boarding passes at the gate. However it was very chaotic as a lot of people were in the same situation. Then it was announced that the flight was delayed for another 90 minutes."
Desventajas: "Over 1 hour delay and 2 gate changes with no communication! Baggage claim was as far from entry to terminal as possible."
Desventajas: "Flight was delayed ... had to walk to plane from gate. Arrival was good, bus from plane to terminal arrived directly at baggage carrousel"
Ventajas: "Very clean and great service!!"
Desventajas: "Running 1 hour late"
Ventajas: "At the gate they should talk in English as well as Spanish calling passengers to get in the plane"
Ventajas: "Aeromar is a very competent regional"
Desventajas: "leaving Puerto Escondido"
Ventajas: "The flight attendants were very professional and the flight was very comfortable as well."
Desventajas: "I received a confirmation number but when I got to the airport , the ticket wasn’t booked. I’m not sure what happened. I see it was in my credit card. This was a bad service."
Desventajas: "Put me in hould to bord more than 2 hours"
Ventajas: "Same as above."
Ventajas: "We were on time. Everyone very courteous. Check in easy. Plane clean and safe. Given the negative reviews out there, I can honestly say this trip was just fine."
Ventajas: "Personal was excellent"
Ventajas: "Everything was good except the handle on my suitcase was broken and"
Desventajas: "Damaged suitcase"
Ventajas: "Puntualidad, abordaje rapido"
Desventajas: "no hay entretenimiento abordo"
Ventajas: "We were only 4 on board.. excellent service"
Desventajas: "They didnt put fuel to the plane by the time it was the flight we have to wait like 20min or more.. That happen at CDMX .."
Ventajas: "Al menos dos tipos de cacahuates y no solo uno como las demás líneas. Cuentan con jugo de tomate que las demás líneas no"
Desventajas: "Vuelo Cd. México a Acapulco demorado sin notificar Espacio entre asiento y asiento del frente muy reducido"
Desventajas: "Las 5 horas de retraso"
Ventajas: "Clean airplane. Friendly crew. I think everything was great."
Desventajas: "No updates at any time. No opportunity to buy food. No entertainment."
Desventajas: "Aeromar is a scam"
Desventajas: "The day of my trip I showed up to the airport only to discover that there was no flight. I was never notified. No representative was around and phone numbers didn't work. I had to book a last minute flight with another airline in order to get home."
Ventajas: "The services"
Desventajas: "A little of entertainment"
Ventajas: "Empty plane"
Desventajas: "No toilet seat on the men's toilet in Puerto Escondido airport, it's been like that for months!!"
Desventajas: "Very little communication about flight delay and no voucher for food."
Ventajas: "It was a lil different but can't complain it was nice"
Desventajas: "It was great. The lil snacks were good"
Ventajas: "The plane was clean and comfortable for the 1 1/2 hour flight between Puerto Escondido and Mexico City."
Desventajas: "Strange turbulence right before landing - everyone on the plane was very frightened, especially considering we were very close to downtown Mexico City."
Ventajas: "he pedido una nueva reservacion debedo a que no aborde ninguno de los vuelos hace dias hice la peticion y aun no tengo resuesta"
Ventajas: "The gluten free snacks . The movies"
Desventajas: "It was freezing on the plane. We were told our luggage would be at one location . After waiting there for 35-40 minutes our luggage was at another location ."
Ventajas: "Todo estuvo bien"
Desventajas: "Lo unico que no me gusto es que modificara el vuelo pero dentro de ese cambio esta bien el servicio por Aeromar"
Ventajas: "crew was amiable, plane was comfortable, airport was nice"
Desventajas: "take-off was 30 mins delayed for no reason whatsoever, flight was very turbulent, both on take-off an landing"
Desventajas: "I was bumped off of my flight due to overbooking with no compensation!"
Ventajas: "Hard to find out when the flight was leaving and where to go."
Desventajas: "Kayak did screwed my vacation badly"
Ventajas: "No crew, only the pilot and copilot. Extremely small plane. Virtually impossible avoiding forking out extra $20 for luggage. Carry-on luggage display is barely the size of a 15 inch laptop, smaller than one at Guatemala airport. So if you weren't hit by luggage fees outboard, you sure will inbou"
Desventajas: "Low fares, very small planes, no assigned seating despite what boarding pass says. A low cost option, however due to size of planes, luggage restrictions are so onerous it would be better to go on another airline. This is not a comment on the professionalism, dedication, moral of staff."
Ventajas: "El vuelo fue tranquilo y el perdonal a bodo muy profesional, se dura 1 hora"
Desventajas: "La comida es regular pero hay otras aerolíneas que no dan nada, los espacios/asientos son pequeños"
Ventajas: "Small airplane, but short flight. Easy on and off. Very kind flight attendant"
Ventajas: "Quick flight, no luggage charge"
Desventajas: "Confusing boarding procedure, no a/c until in-flight,"
Ventajas: "The personnel was really friendly! They served us a drink, some chips and cookies (even though our flight was of an hour). They are excellent!"
Ventajas: "We had the best flight attendant."
Desventajas: "They switched us to a plane that was two hours late, they didn't give us any compensation or food when we asked because they said we would get some on the plane. Then, we did not receive any food (the rows behind us did though). Very unfortunate and disappointing."
Ventajas: "The staff at the airport and flight crew were friendly and helpful. Highly recommend and would gladly fly with the again."
Ventajas: "Very good and smooth trip!"